Metro-Mac firmly believes in the quality and safety of solutions to our valued customers.

Our Quality Management system is ISO 9001, certified by DNV. We are DNV-ISO certified since 1998

Our Calibration Lab in Dubai is accredited by Dubai Accreditation Center (DAC) and calibration Lab in Abu Dhabi is accredited by Emirates National Accreditation System (ENAS) to the International Standard ISO/ IEC 17025:2005

ISO 17025 accreditation is the criteria for laboratories to demonstrate technical competence to carry out specific test methods, generate valid calibration data, test results and operate an effective quality system. ISO 17025 applies to any organization that wants to assure precision, accuracy and repeatability of results to customers.

Our quality policy is to:

Implement and sustain an integrated quality system to meet the requirements of ISO 9001:2000 for servicing, calibration and trading operations, and, incorporating elements of ISO 17025:2005 for calibration laboratory to satisfy the needs of the customer and accreditation authorities (ENAS).

This quality policy helps us address the needs of our customers through:

• Quality products and services
• On-time delivery
• Fulfilling their requirements
• Employing a professionally trained workforce
• Ensuring prompt support by our principals and suppliers
• Continually improving various processes

The quality policy and objectives are mandatory to all employees of Metro-Mac group of companies and the management is committed to implement this policy.